Contact Us - MonsterPay
Contact Us

Instant Help

Most questions can be answered immediately using our Help Center.
Have a question? Find your answer fast. Click here...

Help by Chat

Chat with a consultant.

Help by Email

Send us an email and we'll reply promptly. Email Customer Services.


Help by Phone

If you have an issue of immediate concern and cannot find your answer in the Help Center, call our Customer Service Center, Monday to Sunday, including public holidays, between 06:00 and 18:00 on the following number:


27 83 913 0000


We may only discuss an account with the account holder.
Please have the following information available when you call:

1. Your email address
2. Your mobile number
3. The last 4 digits of your credit card or bank account registered with MonsterPay

For security reasons, we must verify the above details before discussing any account specific information.