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    Transactional Questions

What are my payment and funding options when I use my MonsterPay account?

You can use your MonsterPay balance, a bank account, or a credit card to fund your payments.

Payment Options

MonsterPay Balance:

  • When sending money with MonsterPay, the balance in your MonsterPay account is used first.
  • If you have more than one positive currency balance, the entire amount is funded from the selected currency.
  • If the balance used to send the payment is insufficient, it may default to another currency balance depending on the amount of funds available.
  • If your payment is sent from a currency balance that is not open, the payment is funded with a registered credit card or bank account. Please review the funding source used to fund your payment flow. Once your payment is sent, the funding source cannot be changed.

eCheque:

  • A withdraw from your bank account. A credit card or secondary bank account is not required as a back-up funding source.
  • eCheque payment takes 3-7 days to complete. This timeframe refers to the completion of the entire transfer process and not the date the funds are debited from the bank account.
  • Estimated clearing date is listed on the Transaction Details page.

eDeposit:

  • A transfer from your bank account. A credit card or secondary bank account is not required as a back-up funding source.
  • eDeposit payment takes 3-7 days to complete. This timeframe refers to the completion of the entire transfer process and not the date the funds are debited from the bank account.
  • If funds are not received within 7 days the transaction is canceled.

Credit Card:

  • Transfer occurs immediately.
  • Members who add a credit card to their account initially have a Sending Limit.
  • After verifying the credit card this limit is lifted.

Account Funding Options

eCheque:

  • A transfer from your bank account. A credit card or secondary bank account is not required as a back-up funding source.
  • eCheque payment takes 3-7 days to complete. This timeframe refers to the completion of the entire transfer process and not the date the funds are debited from the bank account.
  • Estimated clearing date is listed on the Transaction Details page.

eDeposit:

  • A transfer from your bank account. A credit card or secondary bank account is not required as a back-up funding source.
  • eDeposit payment takes 3-7 days to complete. This timeframe refers to the completion of the entire transfer process and not the date the funds are debited from the bank account.
  • If funds are not received within 7 days the transaction is canceled.


Related Topics:

Can I buy from myself?
Which credit cards can I use?
How do I refund a buyer?
Are there any transaction limits?
How do I query a transaction?
What is Verified by Visa and Mastercard Secure Code?
Why was my credit card denied?

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