Why am I charged a R150.00 fee for chargeback settlement?
To cover the cost of processing chargebacks, MonsterPay levies a R150.00 chargeback settlement fee to sellers who are determined to be at fault for credit card payment chargebacks. The chargeback settlement fee will be assessed in the currency of the payment.
What are some best practices to avoid chargebacks?
What is a chargeback?
How can a seller recover funds when a chargeback occurs?
How exactly do MonsterPay and the seller work together to dispute a chargeback?
Why can chargebacks occur so long after a seller receives the payment?
How does MonsterPay notify a seller when a chargeback has been filed against them?
What information can a seller provide to increase the chances of winning a chargeback dispute?