MonsterPay Help Center: Hot Topics
 
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1. Third-party Shopping Carts



2. How do I create payment buttons?



3. What is Withdrawal Verification?



4. How do I test my implementation?



5. What are some best practices to avoid chargebacks?



6. Download: MonsterPay logos



7. How do I add a bank account to my MonsterPay account?



8. What is Credit Card Verification?



9. What is a chargeback?



10. What is the minimum amount I can withdraw?



11. When are withdrawals processed?



12. What are my payment and funding options when I use my MonsterPay account?



13. Why does MonsterPay require the Proof of Delivery?



14. How can a seller recover funds when a chargeback occurs?



15. What is Email Address Verification?



16. What is the maximum amount I can receive with MonsterPay?



17. Do my customers have to sign-up to MonsterPay in order to complete a payment?



18. Why am I charged a R150.00 fee for chargeback settlement?



19. Can I buy from myself?



20. Which credit cards can I use?



21. What is Bank Account Verification?



22. How do I refund a buyer?



23. What is Street Address Verification?



24. How do I add my street address to my MonsterPay account?



25. Who can sign up?



26. How much does it cost to convert currencies?



27. Can I withdraw funds to another country?



28. Shipping Guide



29. What is my personal message?



30. How do I use my business name in the shopping cart?



31. Why is the foreign exchange rate different from what I see in the newspaper?



32. Can I add my customer's credit card/bank account and buy for him/her?



33. Can I see the exchange rates used?



34. Forgot your password?



35. What if my personal message is wrong?



36. How do I change my password?



37. Can I withdraw funds to my credit card?



38. Setup Bulk Shipping



39. How exactly do MonsterPay and the seller work together to dispute a chargeback?



40. Where can I find my Merchant Identifier?



41. Why does MonsterPay require the order details?



42. Why do I have to verify my identity?



43. What is Verified by Visa and Mastercard Secure Code?



44. How do I edit my credit card details in my MonsterPay account?



45. Are there any transaction limits?



46. Insurance Guide



47. Tax Guide



48. How do I setup shipping charges in my MonsterPay account?



49. Why can chargebacks occur so long after a seller receives the payment?



50. What information can a seller provide to increase the chances of winning a chargeback dispute?



51. How does MonsterPay notify a seller when a chargeback has been filed against them?



52. Why was my credit card denied?



53. How do I query a transaction?



54. Money Laundering Prevention



55. What does Certificate Expiration mean?



56. Using strong password



57. How do I view a transaction in my MonsterPay account?



58. Setup Bulk Insurance



59. Setup Bulk Tax



60. What currencies can I accept on MonsterPay?