MonsterPay Help Center: Hot Topics
 
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1. Third-party Shopping Carts



2. How do I create payment buttons?



3. What is Withdrawal Verification?



4. How do I test my implementation?



5. What are some best practices to avoid chargebacks?



6. Download: MonsterPay logos



7. What is Credit Card Verification?



8. How do I add a bank account to my MonsterPay account?



9. What is a chargeback?



10. What is the minimum amount I can withdraw?



11. When are withdrawals processed?



12. What are my payment and funding options when I use my MonsterPay account?



13. Why does MonsterPay require the Proof of Delivery?



14. How can a seller recover funds when a chargeback occurs?



15. What is Email Address Verification?



16. What is the maximum amount I can receive with MonsterPay?



17. Do my customers have to sign-up to MonsterPay in order to complete a payment?



18. Can I buy from myself?



19. Which credit cards can I use?



20. Why am I charged a R150.00 fee for chargeback settlement?



21. What is Bank Account Verification?



22. How do I refund a buyer?



23. What is Street Address Verification?



24. How do I add my street address to my MonsterPay account?



25. Who can sign up?



26. Can I withdraw funds to another country?



27. How much does it cost to convert currencies?



28. Shipping Guide



29. What is my personal message?



30. How do I use my business name in the shopping cart?



31. Why is the foreign exchange rate different from what I see in the newspaper?



32. Can I add my customer's credit card/bank account and buy for him/her?



33. Can I see the exchange rates used?



34. Forgot your password?



35. What if my personal message is wrong?



36. Can I withdraw funds to my credit card?



37. How do I change my password?



38. How exactly do MonsterPay and the seller work together to dispute a chargeback?



39. Setup Bulk Shipping



40. Where can I find my Merchant Identifier?



41. Why does MonsterPay require the order details?



42. Why do I have to verify my identity?



43. What is Verified by Visa and Mastercard Secure Code?



44. Are there any transaction limits?



45. How do I edit my credit card details in my MonsterPay account?



46. Insurance Guide



47. How do I setup shipping charges in my MonsterPay account?



48. Tax Guide



49. Why can chargebacks occur so long after a seller receives the payment?



50. How does MonsterPay notify a seller when a chargeback has been filed against them?