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Top 5 Questions
How do I use the mobi site?
Third-party Shopping Carts
What is Withdrawal Verification?
How do I test my implementation?
Merchant User Guide
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Documentation Downloads
MonsterPay Implementation Guide
Sample Code of Synchro
Shipping, Tax and Insurance Guide
Discount Coupon Import Guide
Avoiding Online Fraud Guide
Download MonsterPay Logos
Adobe PDF Reader
Mobile Payment
How do I use the mobi site?
Merchant User Guide
How do I use the SMS payment?
Coverage List: From which country can I use your service?
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Web Selling Tools
Third-party Shopping Carts
How do I test my implementation?
Download: MonsterPay logos
How do I implement the Web selling tools?
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Withdrawing Money
What is Withdrawal Verification?
What is the minimum amount I can withdraw?
When are withdrawals processed?
Why does MonsterPay require the Proof of Delivery?
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eCheque
Why should I use an eCheque?
What is an eCheque?
How do I use eCheque?
Why does it take so long for my recipient's account balance to reflect my eCheque payment?
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Chargebacks
What are some best practices to avoid chargebacks?
What is a chargeback?
How can a seller recover funds when a chargeback occurs?
Why am I charged a US$30.00 fee for chargeback settlement?
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Transactional Questions
What are my payment and funding options when I use my MonsterPay account?
Which credit cards can I use?
Can I buy from myself?
How do I refund a buyer?
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Verification
What is Credit Card Verification?
What is Email Address Verification?
What is Bank Account Verification?
What is Street Address Verification?
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eDeposit
What is an eDeposit?
How do I use eDeposit?
How long do I have to initiate the eDeposit?
Why should I use an eDeposit?
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Login Problems & Security
What is my personal message?
Forgot your password?
How do I change my password?
What if my personal message is wrong?
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How To
How do I add a bank account to my MonsterPay account?
How do I add my street address to my MonsterPay account?
How do I edit my credit card details in my MonsterPay account?
Currency Exchange
How much does it cost to convert currencies?
Why is the foreign exchange rate different from what I see in the newspaper?
Can I see the exchange rates used?
Signing Up
Do my customers have to sign-up to MonsterPay in order to complete a payment?
Who can sign up?
Receiving Money
What is the maximum amount I can receive with MonsterPay?
Can I add my customer's credit card/bank account and buy for him/her?
Troubleshooting
What does Certificate Expiration mean?
Social Media
How can I collect money from my Twitter and Facebook friends?
Shipping, Tax and Insurance
Shipping Guide
Tax Guide
Insurance Guide
Setup Bulk Shipping
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